Conciliation

Conciliation is an informal, flexible approach to resolving disputes. Our conciliation service is an opportunity for injured workers and other parties to have their say and be heard. Conciliation aims to reach an agreement to resolve workers’ compensation disputes.

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Our Work

Our team of talented Conciliation Officers provide independent and impartial alternative dispute resolution services.

Conciliation is the first step in alternative dispute resolution. It must be completed before an injured worker can take their dispute to arbitration, or court.

Injured workers and other parties come together to provide relevant information related to their dispute and achieve a resolution through a process that is fair, economical, informal and quick.

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Expression of interest

We’re looking for people with experience in alternative dispute resolution who are looking to make a difference in the lives of Victorians navigating workers’ compensation disputes.

If you take pride in your work, are a strong communicator, and have knowledge of applying legislation – within or outside of the workers’ compensation landscape – submit an expression of interest for the position of Conciliation Officer.

Review the position description and email your CV and cover letter outlining your interest, skills, and experience to careers@wic.vic.gov.au

We offer flexible work arrangements including full-time and part-time employment.

Job alerts

Our work is important because we impact many peoples’ lives, every day.

Strong values and a pursuit of excellence in service delivery guide us in everything we do.

Whether you work directly on disputes or enable our work behind the scenes, your efforts will count.

You can register for job alerts to stay in the loop on opportunities that align with your skills and experience.